Recreation Supervisor
West Bloomfield Township, MI West Bloomfield Township, MI Full-time Full-time $73,400 - $95,419 a year $73,400 - $95,419 a year 19 hours ago 19 hours ago 19 hours ago West Bloomfield Parks is seeking a full-time Recreation Supervisor to be responsible for day-to-day operations of WB Park's Recreation division.
The Recreation Supervisor will be directly involved in planning, developing, coordinating, and promoting a variety of recreation programs, activities, and special events.
This position will also oversee staffing and the ticketing and customer service of Lily Pad Springs.
This role monitors customer satisfaction while establishing and maintaining relationships with the community, sponsors, and media.
This position will work directly with hiring managers, human resources, and the leadership team in a collaborative environment.
This position includes a full benefits package including medical, dental, vision, 401a, flex spending account, vacation time, sick time, and personal business leave.
JOB
Summary:
Candidate should have a bachelor's degree in Parks and Recreation Management or related field 3-5 years of event planning/event management 3-5 years of collaborative experience working with recreation programmers 3-5 years of supervisory experience of part-time or full-time staff Interpersonal skills necessary to positively promote the departments recreational programs Ability to teach and mentor direct reports Ability to identify and execute the recreational departments goals For a complete job description with primary duties and responsibilities, as well as minimum qualifications, go to www.
wbparks.
org/employment.
HOURS:
Full time, Monday-Friday 8:
00am - 4:
30pm.
40 hours per week with weekend, morning, and evening shifts required.
TO APPLY:
To be considered for this position, please submit a completed application and resume on or before 10 am on July 28, 2023 to:
Attn:
Human Resources West Bloomfield Parks and Recreation Commission 4640 Walnut Lake Road West Bloomfield, MI 48323 hr@wbparks.
org Blank applications are available at West Bloomfield Parks or complete an application online at www.
wbparks.
org/employment.
Job Title:
Recreation Supervisor Department:
Recreation FLSA Status:
Exempt Salary Grade:
9 Position Description
Summary:
The Recreation Supervisor manages the day-to-day activities and staff responsible for planning, developing and delivery of recreation programs and leisure services for all ages.
This position hires, trains, disciplines and discharges recreation staff as needed.
The Recreation Supervisor creates and maintains customer service processes and training tools.
This position develops and adheres to the annual budget for recreation as approved by the Commission.
Working Hours:
Typical work hours are 40 hours per week 8:
30am-5:
00pm.
Work schedule is Monday through Friday, with weekend or evening shifts as required.
Essential Function(s) of the Position:
The duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the level and/or class of this position.
OPERATIONS:
Identifies and executes the goals and objectives for the Recreation Division as outlined within the Strategic Plan.
Develops and implements recreation policies, procedures and standards; revises Recreation work systems and procedures as necessary to improve the efficiency and productivity of the division; assumes responsibility for staying aware of changes in organizational policies and procedures.
Oversees seasonal managers, assistant managers, and attendants at Lily Pad Springs.
Oversees overall customer service and experience at Lily Pad Springs.
Investigates and resolves issues and concerns regarding recreational operations, programs and activities.
Works closely with the Marketing and Communications Manager to execute marketing and public relations plans.
Manages registration software and addresses issues as necessary.
Works closely with Administration and Park Managers to ensure successful collaboration between customer service and park amenities.
Maintains active involvement with community organizations.
Timely completion of monthly reporting for Commission packets and meetings.
Continuous research and networking to stay on top of latest recreation trends.
Plays an active role on the WB Diversity Task Force.
Leads community event booths as coordinated by Marketing and Communications Manager.
Maintains a well-groomed, professional appearance that is appropriate for the situation.
PROGRAMMING:
Together with Recreation programmers, creates and implements an array of recreation programs for those of all ages.
Analyzes program evaluations and staff surveys to improve future programming and continuously evaluates community needs.
STAFF MANAGEMENT:
Supervises Lily Pad Springs managers, recreation programmers, recreation intern, park naturalist supervisor, senior services manager, and seasonal staff.
Duties include:
hiring, training, counseling, scheduling, documenting, evaluating staff performance and, when necessary, disciplining or discharging staff.
Creates and maintains a desirable culture within the work place for Recreation staff.
Determines staffing needs and works with recreation staff and Executive Director to interview and hire qualified employees.
Teaches and mentors recreation staff to become self-sufficient and extraordinary parks and recreation professionals.
Seeks professional development opportunities for staff and self.
Creates or enrolls full time staff in appropriate training.
Creates and administers seasonal staff orientations.
Responsible for timely approval of recreation staff payroll.
CUSTOMER SERVICE:
Monitors customer satisfaction with recreation programs and activities via surveys and other performance measures including internal cost analysis of all programming.
Process customer refunds as needed by operations coordinator.
BUDGETING:
General knowledge of budgets, taxes and millages.
Manages the recreation budget and assures expenditures are within the approved budget.
This includes monitoring daily expenditures, authorizing payment of invoices and payroll costs.
Makes financial recommendations to the leadership team and Executive Director.
Timely completion of check requests for items in the recreation budget.
Administers the WB Parks Financial Aid/Scholarships program, as well as all other donation requests from community organizations.
Other duties as assigned.
Education/Experience/Licenses/Certificates:
BA/BS in Parks and Recreation Administration or related field 3-5 years of event planning/event management 3-5 years of supervisory experience of part-time or full-time staff Valid State of Michigan driver's license Knowledge, Skills and Abilities:
Knowledge of recreation program operations.
Knowledge of municipal government.
Knowledge of recreation trends within the Midwest.
Ability to provide excellent customer service.
Ability to work in a fast-paced environment and recognize and deal with priorities.
Good organizational skills with emphasis on detail.
Strong time management skills and self-starter.
Ability to write, proof read, comprehend, interpret and apply master/strategic plans, reports and data.
Ability to read financial reports and spreadsheets.
Ability to work with the media and in front of a live camera, to speak and present to familiar and unfamiliar audiences and large audiences of 100 or more people.
Ability to manage different personalities, generations and to build meaningful relationships with customers and staff.
Strong communication skills.
Ability to express ideas clearly and concisely.
Ability to maintain relationships, develop cooperative working relationships with supervisors and other staff and to interface with other Divisions.
Ability to perform all duties in an independent manner with little supervision, to think independently and exercise good judgment, to recognize and perform duties that need to be performed although not directly assigned and assist others as needed.
Ability to make decisions, demonstrate good judgement when investigating problems, to tactfully handle difficult situations, to seek guidance and direction as necessary.
Ability to maintain and respect confidentiality of customer and personnel information within our organization.
Ability to make recommendations to the Executive Director.
Software, Equipment, Machinery, Tools and Vehicles Used:
Must be proficient in the following software:
Microsoft Office Suite, BS&A, RecPro or equivalent registration software, QuickScores, Survey Monkey, Humanity, and weather applications or similar programs.
Will use office equipment, including computer, fax machine, large capacity printer, company van, etc.
Physical Demands:
This position is primarily an office position therefore must be able to sit for long periods of time at a computer work station, typing and making phone calls.
Some field time required so must be able to stand for periods of time and withstand the outdoors for some periods of time, in all elements.
Must be able to lift 70 pounds, be able to squat and bend over.
Working Conditions:
May be exposed to extreme heat/cold when occasional field time is required.
Must be able to work in conditions that may be dirty and/or dusty, long hours, and traveling.
Reporting Relationships:
A person in this position will report to the Executive Director.
Employee(s) that report to this position:
Lily Pad Spring Managers Programmers Park naturalist supervisor Recreation Intern Senior services manager Seasonal programming staff Job Type:
Full-time Pay:
$73,400.
00 - $95,419.
00 per year
Benefits:
Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Vision insurance Schedule:
Day shift Evening shift Monday to Friday Weekend availability Ability to commute/relocate:
West Bloomfield, MI 48323:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Candidate should have a bachelor's degree in Parks and Recreation Management or related field 3-5 years of event planning/event management 3-5 years of collaborative experience working with recreation programmers 3-5 years of supervisory experience of part-time or full-time staff Interpersonal skills necessary to positively promote the departments recreational programs Ability to teach and mentor direct reports Ability to identify and execute the recreational departments goals Working Hours:
Typical work hours are 40 hours per week 8:
30am-5:
00pm.
Work schedule is Monday through Friday, with weekend or evening shifts as required.
Identifies and executes the goals and objectives for the Recreation Division as outlined within the Strategic Plan.
Develops and implements recreation policies, procedures and standards; revises Recreation work systems and procedures as necessary to improve the efficiency and productivity of the division; assumes responsibility for staying aware of changes in organizational policies and procedures.
Oversees seasonal managers, assistant managers, and attendants at Lily Pad Springs.
Oversees overall customer service and experience at Lily Pad Springs.
Investigates and resolves issues and concerns regarding recreational operations, programs and activities.
Works closely with the Marketing and Communications Manager to execute marketing and public relations plans.
Manages registration software and addresses issues as necessary.
Works closely with Administration and Park Managers to ensure successful collaboration between customer service and park amenities.
Maintains active involvement with community organizations.
Timely completion of monthly reporting for Commission packets and meetings.
Continuous research and networking to stay on top of latest recreation trends.
Plays an active role on the WB Diversity Task Force.
Leads community event booths as coordinated by Marketing and Communications Manager.
Maintains a well-groomed, professional appearance that is appropriate for the situation.
Together with Recreation programmers, creates and implements an array of recreation programs for those of all ages.
Analyzes program evaluations and staff surveys to improve future programming and continuously evaluates community needs.
Supervises Lily Pad Springs managers, recreation programmers, recreation intern, park naturalist supervisor, senior services manager, and seasonal staff.
Duties include:
hiring, training, counseling, scheduling, documenting, evaluating staff performance and, when necessary, disciplining or discharging staff.
Creates and maintains a desirable culture within the work place for Recreation staff.
Determines staffing needs and works with recreation staff and Executive Director to interview and hire qualified employees.
Teaches and mentors recreation staff to become self-sufficient and extraordinary parks and recreation professionals.
Seeks professional development opportunities for staff and self.
Creates or enrolls full time staff in appropriate training.
Creates and administers seasonal staff orientations.
Responsible for timely approval of recreation staff payroll.
Monitors customer satisfaction with recreation programs and activities via surveys and other performance measures including internal cost analysis of all programming.
Process customer refunds as needed by operations coordinator.
General knowledge of budgets, taxes and millages.
Manages the recreation budget and assures expenditures are within the approved budget.
This includes monitoring daily expenditures, authorizing payment of invoices and payroll costs.
Makes financial recommendations to the leadership team and Executive Director.
Timely completion of check requests for items in the recreation budget.
Administers the WB Parks Financial Aid/Scholarships program, as well as all other donation requests from community organizations.
Other duties as assigned.
BA/BS in Parks and Recreation Administration or related field 3-5 years of event planning/event management 3-5 years of supervisory experience of part-time or full-time staff Valid State of Michigan driver's license Knowledge of recreation program operations.
Knowledge of municipal government.
Knowledge of recreation trends within the Midwest.
Ability to provide excellent customer service.
Ability to work in a fast-paced environment and recognize and deal with priorities.
Good organizational skills with emphasis on detail.
Strong time management skills and self-starter.
Ability to write, proof read, comprehend, interpret and apply master/strategic plans, reports and data.
Ability to read financial reports and spreadsheets.
Ability to work with the media and in front of a live camera, to speak and present to familiar and unfamiliar audiences and large audiences of 100 or more people.
Ability to manage different personalities, generations and to build meaningful relationships with customers and staff.
Strong communication skills.
Ability to express ideas clearly and concisely.
Ability to maintain relationships, develop cooperative working relationships with supervisors and other staff and to interface with other Divisions.
Ability to perform all duties in an independent manner with little supervision, to think independently and exercise good judgment, to recognize and perform duties that need to be performed although not directly assigned and assist others as needed.
Ability to make decisions, demonstrate good judgement when investigating problems, to tactfully handle difficult situations, to seek guidance and direction as necessary.
Ability to maintain and respect confidentiality of customer and personnel information within our organization.
Ability to make recommendations to the Executive Director.
Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Vision insurance Day shift Evening shift Monday to Friday Weekend availability West Bloomfield, MI 48323:
Reliably commute or planning to relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
The Recreation Supervisor will be directly involved in planning, developing, coordinating, and promoting a variety of recreation programs, activities, and special events.
This position will also oversee staffing and the ticketing and customer service of Lily Pad Springs.
This role monitors customer satisfaction while establishing and maintaining relationships with the community, sponsors, and media.
This position will work directly with hiring managers, human resources, and the leadership team in a collaborative environment.
This position includes a full benefits package including medical, dental, vision, 401a, flex spending account, vacation time, sick time, and personal business leave.
JOB
Summary:
Candidate should have a bachelor's degree in Parks and Recreation Management or related field 3-5 years of event planning/event management 3-5 years of collaborative experience working with recreation programmers 3-5 years of supervisory experience of part-time or full-time staff Interpersonal skills necessary to positively promote the departments recreational programs Ability to teach and mentor direct reports Ability to identify and execute the recreational departments goals For a complete job description with primary duties and responsibilities, as well as minimum qualifications, go to www.
wbparks.
org/employment.
HOURS:
Full time, Monday-Friday 8:
00am - 4:
30pm.
40 hours per week with weekend, morning, and evening shifts required.
TO APPLY:
To be considered for this position, please submit a completed application and resume on or before 10 am on July 28, 2023 to:
Attn:
Human Resources West Bloomfield Parks and Recreation Commission 4640 Walnut Lake Road West Bloomfield, MI 48323 hr@wbparks.
org Blank applications are available at West Bloomfield Parks or complete an application online at www.
wbparks.
org/employment.
Job Title:
Recreation Supervisor Department:
Recreation FLSA Status:
Exempt Salary Grade:
9 Position Description
Summary:
The Recreation Supervisor manages the day-to-day activities and staff responsible for planning, developing and delivery of recreation programs and leisure services for all ages.
This position hires, trains, disciplines and discharges recreation staff as needed.
The Recreation Supervisor creates and maintains customer service processes and training tools.
This position develops and adheres to the annual budget for recreation as approved by the Commission.
Working Hours:
Typical work hours are 40 hours per week 8:
30am-5:
00pm.
Work schedule is Monday through Friday, with weekend or evening shifts as required.
Essential Function(s) of the Position:
The duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the level and/or class of this position.
OPERATIONS:
Identifies and executes the goals and objectives for the Recreation Division as outlined within the Strategic Plan.
Develops and implements recreation policies, procedures and standards; revises Recreation work systems and procedures as necessary to improve the efficiency and productivity of the division; assumes responsibility for staying aware of changes in organizational policies and procedures.
Oversees seasonal managers, assistant managers, and attendants at Lily Pad Springs.
Oversees overall customer service and experience at Lily Pad Springs.
Investigates and resolves issues and concerns regarding recreational operations, programs and activities.
Works closely with the Marketing and Communications Manager to execute marketing and public relations plans.
Manages registration software and addresses issues as necessary.
Works closely with Administration and Park Managers to ensure successful collaboration between customer service and park amenities.
Maintains active involvement with community organizations.
Timely completion of monthly reporting for Commission packets and meetings.
Continuous research and networking to stay on top of latest recreation trends.
Plays an active role on the WB Diversity Task Force.
Leads community event booths as coordinated by Marketing and Communications Manager.
Maintains a well-groomed, professional appearance that is appropriate for the situation.
PROGRAMMING:
Together with Recreation programmers, creates and implements an array of recreation programs for those of all ages.
Analyzes program evaluations and staff surveys to improve future programming and continuously evaluates community needs.
STAFF MANAGEMENT:
Supervises Lily Pad Springs managers, recreation programmers, recreation intern, park naturalist supervisor, senior services manager, and seasonal staff.
Duties include:
hiring, training, counseling, scheduling, documenting, evaluating staff performance and, when necessary, disciplining or discharging staff.
Creates and maintains a desirable culture within the work place for Recreation staff.
Determines staffing needs and works with recreation staff and Executive Director to interview and hire qualified employees.
Teaches and mentors recreation staff to become self-sufficient and extraordinary parks and recreation professionals.
Seeks professional development opportunities for staff and self.
Creates or enrolls full time staff in appropriate training.
Creates and administers seasonal staff orientations.
Responsible for timely approval of recreation staff payroll.
CUSTOMER SERVICE:
Monitors customer satisfaction with recreation programs and activities via surveys and other performance measures including internal cost analysis of all programming.
Process customer refunds as needed by operations coordinator.
BUDGETING:
General knowledge of budgets, taxes and millages.
Manages the recreation budget and assures expenditures are within the approved budget.
This includes monitoring daily expenditures, authorizing payment of invoices and payroll costs.
Makes financial recommendations to the leadership team and Executive Director.
Timely completion of check requests for items in the recreation budget.
Administers the WB Parks Financial Aid/Scholarships program, as well as all other donation requests from community organizations.
Other duties as assigned.
Education/Experience/Licenses/Certificates:
BA/BS in Parks and Recreation Administration or related field 3-5 years of event planning/event management 3-5 years of supervisory experience of part-time or full-time staff Valid State of Michigan driver's license Knowledge, Skills and Abilities:
Knowledge of recreation program operations.
Knowledge of municipal government.
Knowledge of recreation trends within the Midwest.
Ability to provide excellent customer service.
Ability to work in a fast-paced environment and recognize and deal with priorities.
Good organizational skills with emphasis on detail.
Strong time management skills and self-starter.
Ability to write, proof read, comprehend, interpret and apply master/strategic plans, reports and data.
Ability to read financial reports and spreadsheets.
Ability to work with the media and in front of a live camera, to speak and present to familiar and unfamiliar audiences and large audiences of 100 or more people.
Ability to manage different personalities, generations and to build meaningful relationships with customers and staff.
Strong communication skills.
Ability to express ideas clearly and concisely.
Ability to maintain relationships, develop cooperative working relationships with supervisors and other staff and to interface with other Divisions.
Ability to perform all duties in an independent manner with little supervision, to think independently and exercise good judgment, to recognize and perform duties that need to be performed although not directly assigned and assist others as needed.
Ability to make decisions, demonstrate good judgement when investigating problems, to tactfully handle difficult situations, to seek guidance and direction as necessary.
Ability to maintain and respect confidentiality of customer and personnel information within our organization.
Ability to make recommendations to the Executive Director.
Software, Equipment, Machinery, Tools and Vehicles Used:
Must be proficient in the following software:
Microsoft Office Suite, BS&A, RecPro or equivalent registration software, QuickScores, Survey Monkey, Humanity, and weather applications or similar programs.
Will use office equipment, including computer, fax machine, large capacity printer, company van, etc.
Physical Demands:
This position is primarily an office position therefore must be able to sit for long periods of time at a computer work station, typing and making phone calls.
Some field time required so must be able to stand for periods of time and withstand the outdoors for some periods of time, in all elements.
Must be able to lift 70 pounds, be able to squat and bend over.
Working Conditions:
May be exposed to extreme heat/cold when occasional field time is required.
Must be able to work in conditions that may be dirty and/or dusty, long hours, and traveling.
Reporting Relationships:
A person in this position will report to the Executive Director.
Employee(s) that report to this position:
Lily Pad Spring Managers Programmers Park naturalist supervisor Recreation Intern Senior services manager Seasonal programming staff Job Type:
Full-time Pay:
$73,400.
00 - $95,419.
00 per year
Benefits:
Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Vision insurance Schedule:
Day shift Evening shift Monday to Friday Weekend availability Ability to commute/relocate:
West Bloomfield, MI 48323:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Candidate should have a bachelor's degree in Parks and Recreation Management or related field 3-5 years of event planning/event management 3-5 years of collaborative experience working with recreation programmers 3-5 years of supervisory experience of part-time or full-time staff Interpersonal skills necessary to positively promote the departments recreational programs Ability to teach and mentor direct reports Ability to identify and execute the recreational departments goals Working Hours:
Typical work hours are 40 hours per week 8:
30am-5:
00pm.
Work schedule is Monday through Friday, with weekend or evening shifts as required.
Identifies and executes the goals and objectives for the Recreation Division as outlined within the Strategic Plan.
Develops and implements recreation policies, procedures and standards; revises Recreation work systems and procedures as necessary to improve the efficiency and productivity of the division; assumes responsibility for staying aware of changes in organizational policies and procedures.
Oversees seasonal managers, assistant managers, and attendants at Lily Pad Springs.
Oversees overall customer service and experience at Lily Pad Springs.
Investigates and resolves issues and concerns regarding recreational operations, programs and activities.
Works closely with the Marketing and Communications Manager to execute marketing and public relations plans.
Manages registration software and addresses issues as necessary.
Works closely with Administration and Park Managers to ensure successful collaboration between customer service and park amenities.
Maintains active involvement with community organizations.
Timely completion of monthly reporting for Commission packets and meetings.
Continuous research and networking to stay on top of latest recreation trends.
Plays an active role on the WB Diversity Task Force.
Leads community event booths as coordinated by Marketing and Communications Manager.
Maintains a well-groomed, professional appearance that is appropriate for the situation.
Together with Recreation programmers, creates and implements an array of recreation programs for those of all ages.
Analyzes program evaluations and staff surveys to improve future programming and continuously evaluates community needs.
Supervises Lily Pad Springs managers, recreation programmers, recreation intern, park naturalist supervisor, senior services manager, and seasonal staff.
Duties include:
hiring, training, counseling, scheduling, documenting, evaluating staff performance and, when necessary, disciplining or discharging staff.
Creates and maintains a desirable culture within the work place for Recreation staff.
Determines staffing needs and works with recreation staff and Executive Director to interview and hire qualified employees.
Teaches and mentors recreation staff to become self-sufficient and extraordinary parks and recreation professionals.
Seeks professional development opportunities for staff and self.
Creates or enrolls full time staff in appropriate training.
Creates and administers seasonal staff orientations.
Responsible for timely approval of recreation staff payroll.
Monitors customer satisfaction with recreation programs and activities via surveys and other performance measures including internal cost analysis of all programming.
Process customer refunds as needed by operations coordinator.
General knowledge of budgets, taxes and millages.
Manages the recreation budget and assures expenditures are within the approved budget.
This includes monitoring daily expenditures, authorizing payment of invoices and payroll costs.
Makes financial recommendations to the leadership team and Executive Director.
Timely completion of check requests for items in the recreation budget.
Administers the WB Parks Financial Aid/Scholarships program, as well as all other donation requests from community organizations.
Other duties as assigned.
BA/BS in Parks and Recreation Administration or related field 3-5 years of event planning/event management 3-5 years of supervisory experience of part-time or full-time staff Valid State of Michigan driver's license Knowledge of recreation program operations.
Knowledge of municipal government.
Knowledge of recreation trends within the Midwest.
Ability to provide excellent customer service.
Ability to work in a fast-paced environment and recognize and deal with priorities.
Good organizational skills with emphasis on detail.
Strong time management skills and self-starter.
Ability to write, proof read, comprehend, interpret and apply master/strategic plans, reports and data.
Ability to read financial reports and spreadsheets.
Ability to work with the media and in front of a live camera, to speak and present to familiar and unfamiliar audiences and large audiences of 100 or more people.
Ability to manage different personalities, generations and to build meaningful relationships with customers and staff.
Strong communication skills.
Ability to express ideas clearly and concisely.
Ability to maintain relationships, develop cooperative working relationships with supervisors and other staff and to interface with other Divisions.
Ability to perform all duties in an independent manner with little supervision, to think independently and exercise good judgment, to recognize and perform duties that need to be performed although not directly assigned and assist others as needed.
Ability to make decisions, demonstrate good judgement when investigating problems, to tactfully handle difficult situations, to seek guidance and direction as necessary.
Ability to maintain and respect confidentiality of customer and personnel information within our organization.
Ability to make recommendations to the Executive Director.
Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Vision insurance Day shift Evening shift Monday to Friday Weekend availability West Bloomfield, MI 48323:
Reliably commute or planning to relocate before starting work (Required).
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
